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Returns
All items include a 30 day unconditional money back guarantee! (Less shipping). You will be refunded the amount of your order less our standard shipping fee. Our standard shipping fees are $3.00 for First Class Mail, $6.50 for Priority Mail, $16.25 for Express Mail, $10.00 for FedEx Express Saver 3rd Day, $12.00 for FedEx 2nd Day, $14.50 for FedEx Overnight, and $25.00 for International Orders. We cannot accept refunds on merchandise that has been modified/altered after delivery. Any merchandise that has been modified by our goldsmith, at the customer's request, is not returnable unless there is a defect. If the merchandise has a defect, please notify us as soon as possible.
We reserve ther right to charge a 15% restocking fee for returned Special Order/Clearance items items or to limit the return to credit only. Please contact us if you have any questions about a special order item.
Your satisfaction is our primary concern. If you need to refund/exchange your merchandise, email us for a Refund/Exchange Authoriztion Number. We want you to be happy with your purchase!
Shipping
USPS First Class Mail
First Class Mail Shipping in the United States is $3.00 on all orders less than $50.00. First Class Mail is not avaialble for orders over $50.00. All packages are shipped fully-insured. Most items will be shipped within 2-3 business days. Delivery time is typically 3-5 business days after it is shipped.
USPS Priority Mail
Shipping in the United States is free on all orders of $100.00 or more, otherwise it is $6.50. All packages are shipped fully-insured. Most items will be shipped within 2-3 business days. Delivery time is typically 2-4 business days after it is shipped.
USPS Express Mail
Shipping in the United States is $10.50 on all orders of $100.00 or more, otherwise it is $16.25. All packages are shipped fully-insured. Orders will ship the next business day, unless you have requested sizing, engraving, or other modifications. Delivery time is typically 1 business day after it is shipped.
FedeX Overnight
Shipping in the United States is $9.00 on all orders of $100.00 or more, otherwise it is $14.50. All packages are shipped fully-insured. Orders will ship the next business day, unless you have requested sizing, engraving, or other modifications. Delivery time is 1 business day after it is shipped. FedEx will not deliver to PO boxes or APOs. FedEx will not deliver on Saturday unless specifically requested. There is an additional fee for Saturday delivery. Please call us for further information.
FedeX 2nd Day
Shipping in the United States is $7.50 on all orders of $100.00 or more, otherwise it is $12.00. All packages are shipped fully-insured. Orders will ship the next business day, unless you have requested sizing, engraving, or other modifications. Delivery time is 2 business day after it is shipped. FedEx will not deliver to PO boxes or APOs. FedEx will not deliver on Saturday unless specifically requested. There is an additional fee for Saturday delivery. Please call us for further information.
FedeX Express Saver 3rd Day
Shipping in the United States is $5.00 on all orders of $100.00 or more, otherwise it is $10.00. All packages are shipped fully-insured. Orders will ship the next business day, unless you have requested sizing, engraving, or other modifications. Delivery time is 2-3 business day after it is shipped. FedEx will not deliver to PO boxes or APOs. FedEx will not deliver on Saturday unless specifically requested. There is an additional fee for Saturday delivery. Please call us for further information.
International Orders
International shipping is $15.00 on all orders of $100.00 or more, otherwise it is $25.00. All packages are shipped fully-insured. Orders will ship within 1-2 business days, unless you have requested sizing, engraving, or other modifications. International orders are shipped through the United States Postal Service via International Registered Mail. Delivery time is typically 5-7 business days. Customs regulations for most foreign countries require this method of shipping. Many countries have additional restrictions regarding importing precious metals. Please email us to ensure that we ship to your country. You are responsible for all duties and taxes imposed by your country's government.
If you place your order Monday thru Friday, before 4:00 pm eastern standard time, we will ship it the next business day if you select Express Mail or FedeX. Orders received after 4:00 pm will not be processed until the next business day; and therefore will ship the following business day.
Any purchases that require sizing, engraving, or modifications by our goldsmith will require an additional 2-3 business days to be shipped.
Special Orders
Some items we carry are Special Order. These items are not typically stocked and may require two weeks before shipping. These items will be marked as Special Order in the pull-down menus when viewing the item. Some special order items are 18K gold or other materials and may require special casting which may take longer. We reserve ther right to charge a 15% restocking fee for returned special order items or to limit the return to credit only. **Clearence items also fall into this catagory. Please contact us if you have any questions about a special order item.
Last Minute Holiday Shipping
Thursday, December 20, 9:00 am eastern time is our deadline for orders to be be received before Christmas.
Orders placed before Tuesday, December 18, 4:00 pm eastern time will ship out on Wednesday December 19. You must select FedEx Overnight, Fedex 2nd day, or FedEx Express Saver 3rd Day shipping to receive these packages by Monday December 24th.
Orders placed after Tuesday, December 18, 4:00 pm eastern time, but before Wednesday, December 19, 4:00 pm eastern time will ship out on Thursday December 20. You must select FedEx Overnight or Fedex 2nd day shipping to receive these packages by Monday December 24th.
Orders placed after Wednesday, December 19, 4:00 pm eastern time, but before Thursday, December 20, 9:00 am eastern time will ship out on Friday December 21. You must select FedEx Overnight shipping to receive these packages by Monday December 24th.
We do offer Saturday Delivery if you need to receive your package by December 22. The shipping fee for Saturday Delivery via Fedex Overnight is $24.00 for orders over $100 otherwise it is $30.00. Not all residential addresses are able to receive Saturday deliveries. Please call or email if you are not sure.
Orders that require sizing or engraving by our goldsmith must be placed before Wednesday December 19 4:00 pm eastern time to ensure delivery before Christmas. You must select FedEx Overnight shipping for these orders or we can not guarantee delivery before Christmas.
Who Are We?
We are a family operated business with Christian Values. We are committed to customer satisfaction. We operate our business with a level of integrity that is seldom seen today. We strive to ensure that your shopping experience with us is enjoyable.
Susan Howard, our Jeweler/Goldsmith, has over 17 years of bench experience. She graduated of the Rhode Island Jewelry Institute in 1987. Susan has spent her career providing unsurpassed jewelery repairs and design for major jewelry retailers. She is a highly trained and skilled jeweler/goldsmith. She performs all levels of custom fabrication for a variety of projects.
Scott Lachance is the webmaster, responsible for all aspects of the development and maintenance of our websites. He is a full-time firefighter/paramedic. Scott has over 15 years of computer related experience and had worked as an electical engineer prior to changing careers. Scott and Susan are brother/sister.
Kelley Lachance is Scott's wife. She is our customer service specialist. If you have questions about your order, store policies, products, etc., she is the person who has the answers. She also functions as an office manager and helps ensure that all aspects of our business operate smoothly.
Help/FAQ
The following sections contain information and frequently asked questions about selecting jewelry.
What size chain should I purchase?
Typically, the average size woman requires a chain of 16 to 20 inches. 16 inch chains are usually worn inside a blouse. A pendant worn on a 16 inch chain will usually be visible since it sits high on the chest, especially if the blouse is a v-neck or similar style. A chain of 20 inches or longer will usually be worn over the blouse.
The average man reqires a chain of 20 to 24 inches. The same guidlines as above apply to mens chains.
These are just guidelines. A very thin person or very large person would obviously require modifications to these numbers. Also, in the case of children, you may need to use smaller chains. If you require further assistance with selecting the correct size chain, please email us. We are happy to help.
What size cross or pendant should I purchase?
All crosses and pendants are measured without including the bail(the loop where the chain goes). Dimensions are listed vertically (up-and-down) first, and horizontally (side-to-side) second. Dimensions are listed in millimeters (mm) for accuracy. We have begun to update the measurements to include inches also.
One inch equals 25.4 mm. So a pendant that is listed as 25 mm X 12 mm is about 1 inch X 1/2 inch. A pendant that is listed as 18-20 X 14 mm is about 3/4 inch X 1/2 inch.
Medals are listed with the diameter in millimeters (mm). The diameter is the measurement across the medal. A medal with a 12 mm diameter is about 1/2 inch. This is about 2/3 the size of a dime. A penny is about 18 mm, a nickel is about 20 mm, a quarter is about 23 mm, and a half-dollar is about 30 mm.
Measurement Guide Table |
DIME |
17 mm |
about 5/8 inch |
PENNY |
18 mm |
a little less than 3/4 inch |
NICKEL |
21 mm |
a little over 3/4 inches |
QUARTER |
23 mm |
almost 1 inch |
HALF-DOLLAR |
30 mm |
almost 1 1/4 inches |
As a general rule, smaller pendants, crosses, and medals are good choices for women and children. Any pendant or cross with a measurement of less than 25 mm (1 inch) in length is usually intended for women or children. Any medal that is smaller than 18 mm (about the size of a penny), is usually best suited for women and children.
In most situations, men require a larger pendant or cross. You should look for measurements of at least 28 mm in length (a little over 1 inch). A length of 30 - 44 mm usually works well for most men (about 1 1/4 inch - 1 3/4 inch). Men typically want a medal that is at least 18 mm. Usually, a medal of 22 mm or larger is a better choice.
Of course, much of this depends on personal preference, price-range, etc. Some women prefer larger pendants, and some men are happy with smaller pendants. If you have any questions about choosing the proper size, just email us. All emails are answered (always in less than 24 hours, but usually much quicker). Our jeweler/goldsmith has over fifteen years of experience, and she is happy to share her expertise with you.
How to use this site
There are several methods to shop using our web site.
You can shop by "theme" by clicking any of the highlited links on the left side of our site. If you are looking for something specifically in yellow gold, white gold, silver, or platinum, then click the appropriate link to choose yellow gold, white gold, silver, or platinum. This will allow you to view all our products that are available in the materials that you desire. You can also enter a word or phrase in the search box to locate all products that meet your description.
What Our Customers Say
Rating: Excellent
Comments: The jewelers went out of their way to make suggestions for a special order I wanted. They responded immediately and my order got here faster than I expected. I couldn't have been more pleased and with the discount and the no sales tax it was less than half of what I would have paid here and I didn't have to leave my office. I would recommend them to anyone for quality, good service and personal attention as well as excellent prices.
TC Glendale, AZ
Rating: Excellent
Comments: I LIKED THE ORDER CONFIRMATION EMAIL THEY SENT ME. THEY OFFERED ME TO DO MINOR ADJUSTMENTS OF THE PRODUCT FOR FREE. VERY NICE. I RECEIVED THE PRODUCT PROMPTLY AND WITHOUT DIFFICULTIES. I DEFINITELY WOULD RECOMMEND THIS STORE TO OTHERS.
AI, Beaumont, TX
Rating: Excellent
Comments: Wow, these folks are fast at filling an order! We were very pleased with the process and received the package in record time. The item we ordered is very nice and will make a perfect gift. Thanks!
LK, Fort Collins. CO
Rating: Excellent
Comments: I received excellent expedient service. Quick responses to my inquires. Wonderful cooperation in meeting my special needs. Thanks to Classic Creations Religious teamwork, I was able to send my loved ones birthday gifts of beautiful and lasting quality.
KA, New Smyrna Beach, FL
Rating: Excellent
Comments: Gift was beautiful - personal card and wrapping was a good choice. Thanks!
JH, Colorado Springs, CO
Rating: Excellent
Comments: Very fast service!
LS, Modesto, CA
Rating: Excellent
Comments: Reasonable prices, very fast shipping! I am anxious to try this merchant again some day!
RS, Las Vegas, NM
Rating: Excellent
Comments: I appreciated that the chain I ordered was put together with the cross that I ordered. That was great! Thank you very much! Shipping was very quick and the website was well-designed. Good job, folks!
DA, MANSFIELD, MA
Rating: Excellent
Comments: Easy ordering, fast and free delivery, good discount, great quality merchandise. Will definitely purchase again.
BC, Melville, NY
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Save an additional 5% on your order. Enter coupon code c6288 when you place your order, and we will deduct an additional 5% off our listed prices.
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