Returns
All items include a 30 day unconditional money back guarantee! (Less shipping). You will be refunded the amount of your order less our standard shipping fee. Our standard shipping fees are $3.99 for First Class Mail, $6.50 for Priority Mail, $16.25 for Express Mail, $12.00 for FedEx Express Saver 3rd Day, $15.00 for FedEx 2nd Day, $17.00 for FedEx Overnight, and $25.00 for International Orders. We cannot accept refunds on merchandise that has been modified/altered after delivery. Any merchandise that has been modified by our goldsmith, including sizing and engraving, is not returnable unless there is a defect. Most rings ordered in 1/2 sizes are non-returnable. If the merchandise has a defect, please notify us as soon as possible.
We reserve ther right to charge a 20% restocking fee for returned Special Order/Clearance items/Modified items and items returned past 30 days or to limit the return to credit only. * Please note that all 18k,Creed 14k gold pieces and most Platinum items are a special order. * Please contact us if you have any questions about a special order item.
Your satisfaction is our primary concern. If you need to refund/exchange your merchandise, email us for a Refund/Exchange Authoriztion Number. We want you to be happy with your purchase!