Susan Howard, our Jeweler/Goldsmith, has over 20 years of bench experience. She graduated from the Rhode Island Jewelry Institute in 1987.
Susan has spent her career providing unsurpassed jewelry repairs and design for major jewelry retailers. She is a highly trained and skilled jeweler/goldsmith.
Susan possesses a level of creativity and commitment to excellence that is seldom seen in the retail market anymore. She is able to alter/modify nearly any type of jewelry and is also able to set/reset diamonds and other gems. Susan is also able to design unique pieces that are hand-carved in wax and then cast in your choice of materials.
If you have any ideas of custom jewelry that you are considering, please Email Susan! to get a quote. You are only limited by your imagination and ours.
We specialize in customizing lapel pins, earrings, tie tacs, and cuff links.
Some items we carry are Special Order. These items are not typically stocked and may require two weeks before shipping. These items will be marked as Special Order in the pull-down menus when viewing the item. Some special order items are 18K gold or other materials and may require special casting which may take longer.
We reserve the right to charge a 20% restocking fee for returned special order items or to limit the return to credit only. **Clearance items also fall into this category. Please contact us if you have any questions about a special order item.
Our normal business hours are Monday through Friday 9:00 a.m. to 4:00 p.m. Eastern Standard Time (Eastern Day-light Savings Time in the summer months). Orders received outside of our normal business hours are not processed until the next business day.
For example, if you place your order on Monday at 5pm, its as if you placed your order on Tuesday. It would then ship out on Wednesday. Please select the appropriate shipping method. Our office is not open on weekends and most major holidays.
PO Box 1990
Attleboro, MA 02703-1990
Visit our Support Forums for answers to most of your jewelry questions and general questions about religion.
For assistance by email, please use our Customer Support Form.